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Founded in 2018, The Office Protocol was born of frustration from Theo Keyserling, a tenured Executive Search professional. Ms. Keyserling witnessed, first hand,  professionals being immediately passed over for lack of professional polish and presence. Furthermore, top-level recruits were also passing on employment with companies as a result their corporate impression.

The Office Protocol seminars offer comprehensive business etiquette training on both a personal and corporate entity impression management level. Ms. Keyserling conducts life-changing AND organization-changing, invaluable programming tailored specifically to the needs of the individual or business. She has traveled on a national basis and continues to be booked with colleges, businesses, individuals, corporate groups & leadership seminars and civic organizations.   

Her team also works with individuals and corporations in the context of impression management by providing them with the knowledge and skills to enhance the way they are perceived. This is accomplished by teaching basic business etiquette while also mastering the psychology behind maintaining a professional presence.

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Impression management is not limited to what you say, it’s everything your persona is delivering to your audience; from your clothing, to how you hold your hands when speaking. What takes center stage when making a first impression is everything you are not saying. Once a positive first impression is established, what is then spoken determines whether or not you are retained or released.

Business protocol applies to everyone from the college students & recent college graduates, mid level career professionals to some of the most successful organization’s top executives.

Impression Management is imperative to success as an individual, group or civic organization or to a corporation. Initial presentation will set the pace for the trajectory of the future.

“You have seven seconds to make an impression; Make it good.”